Track, submit, and manage all of your custom orders from one place with Custom HQ.
With Custom HQ, you can easily track every order's progress at every stage.
Launch new custom projects with our intuitive online tool, designed specifically for jewelry companies.
Instantly see what's actionable and ready for review ensuring you stay on top of every custom order with ease and efficiency.
Have your complete portfolio ready at your fingertips, you can easily edit or reorder any custom job.
At SmithBox, we believe that quality is the cornerstone of exquisite jewelry. Our rigorous standards and meticulous attention to detail ensure that every piece we deliver exceeds expectations. This commitment to excellence is reflected in our outstanding return/rework rate of less than 0.8% over the last 24 months, demonstrating our ability to consistently satisfy and surpass client requirements.
Each item is crafted by expert artisans in the USA using the finest materials and cutting-edge techniques.
Every design undergoes a multi-stage quality control process to guarantee perfection.
We utilize state-of-the-art technology to enhance precision and maintain consistent quality across all products.
Our commitment to quality ensures that your clients receive products that not only meet but surpass their expectations, every time.
Boost profitability with SmithBox. We handle everything from design to delivery, freeing you to focus on sales and client relationships.
With Custom HQ, your team can easily submit custom jobs, capturing every sales opportunity. You take the credit, delivering outstanding, personalized customer experiences that enhance your brand.
SmithBox ensures your jewelry arrives on schedule—or even earlier. With an on-time or early delivery rate exceeding 95%, our comprehensive in-house process from design to shipping is streamlined for utmost efficiency.
Our all-in-one approach minimizes delays, ensuring smooth transitions and no downtime.
Our investments in technology and the Custom HQ platform boost communication and project visibility.
Our technology-driven process ensures that projects never sit idle. Every order is actively managed to meet its deadline.
Continuous improvement is at the heart of our operations. We are dedicated to refining our processes to not only meet but exceed your on-time delivery expectations.
Unmatched renders for unforgettable impressions!
At SmithBox, we believe in clear and fair pricing. You’ll never encounter surprise costs— you are always charged what you were quoted. To help you get started, we offer free design consultations, free quotes, and free renders, ensuring you can make informed decisions without any pressure or hidden fees.
